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Refund Policy

Return Policy

Effective Date: November 2025

At Purely Research Peptides LLC, customer satisfaction and product quality are our top priorities. We stand behind the integrity of our research compounds and offer a fair return process to protect both your confidence and our compliance standards.

1. 30-Day Satisfaction Guarantee

We offer a 30-day money-back guarantee on all eligible orders. If you are not satisfied with your purchase, you may return the item(s) within 30 days of the original purchase date for a full refund.

2. Return Eligibility Requirements

To qualify for a refund:

• Items must be returned unopened, unused, and in original condition

  
  

• Items must be received within 30 days of the purchase date

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• Returned products must be in their original packaging with security seals intact

  
  

Due to the sensitive nature of research chemicals, opened, tampered, or used products are not eligible for return or refund.

3. How to Initiate a Return

To start a return, please contact us at: 📧 support@purelyresearchpeptides.com

Provide your order number and reason for return. Our team will respond with return instructions.

Return shipments should be addressed to:

Purely Research Peptides LLC

22336 N Athearn St

Clements CA 95227

4. Refund Processing

Once your return is received and inspected:

• You will be notified by email of your refund status

  
  

• Approved refunds are issued to the original form of payment within 5–7 business days

  
  

Shipping charges for expedited services are non-refundable, unless the return is due to an error on our part.

5. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect product, please email us within 48 hours of delivery with clear photos. We will work quickly to resolve the issue and, if necessary, ship a replacement at no cost to you.

6. Final Notes

Purely Research Peptides reserves the right to:

• Refuse returns that do not meet the eligibility criteria

  
  

• Deny returns suspected of policy abuse or fraudulent activity

  
  

We appreciate your understanding and cooperation as we maintain strict standards around product quality and compliance.

© 2025 Purely Research Peptides LLC. All rights reserved.

Disclaimer

All products sold by Purely Research Peptides are intended strictly for laboratory research and analytical purposes. These materials are not intended for human or animal use, and are not approved for any therapeutic, diagnostic, or medical application. Purely Research Peptides does not provide instructions or guidance regarding preparation, reconstitution, administration, or dosage. No product sold is classified as a drug, dietary supplement, or medical device under federal law. All items are labeled "For Research Use Only – Not for Human or Animal Use" in accordance with 21 CFR 809.10(c). Any misuse or unauthorized application is strictly prohibited and may violate applicable laws.

Shipping policy

Shipping Policy

Effective Date: November 2025

At Purely Research Peptides, we prioritize speed, accuracy, and transparency in our shipping practices. This policy outlines everything you need to know about delivery timelines, carrier options, and our responsibilities.

1. Complimentary Shipping

We offer free standard shipping on all domestic U.S. orders.

2. Same-Day Shipping Cutoff

Orders placed before 2:00 PM Pacific Standard Time (PST) on business days are typically shipped the same day.

Orders received after 12:00 PM CST are shipped on the next business day.

We strive to process and fulfill orders as quickly as possible, but same-day shipping is not guaranteedduring high-volume periods, holidays, or due to unforeseen logistics issues.

3. Expedited Shipping Options

For faster delivery, customers may select upgraded shipping methods at checkout:

    •    UPS Next Day Air

    •    UPS Second Day Air

    •    USPS Priority Mail Express

Shipping speed is determined by your chosen service and destination. All delivery timelines are estimates provided by the carrier.

4. Carrier Selection & PO Boxes

We ship using UPS and United States Postal Service (USPS).

Important:

    •    UPS cannot deliver to PO Box addresses.

    •    Customers using a PO Box must select a USPS option to avoid shipping delays or returned packages.

5. Tracking & Delivery Confirmation

Once your order is shipped, you will receive a tracking number via email. This number can be used to monitor your shipment’s progress directly through the carrier’s website.

If tracking shows a package as delivered but you did not receive it, please contact the carrier directly before reaching out to our support team.

6. Shipping Liability Disclaimer

Purely Research Peptides is not responsible for:

    •    Carrier delays, errors, or lost/stolen packages

    •    Delivery to incorrect addresses due to customer error

    •    Weather-related delays or force majeure events

    •    Customs delays or international transit issues (if applicable)

While we will always assist in tracking or escalating issues with carriers, we cannot offer refunds for shipping problems beyond our control.

7. Address Accuracy & Order Review

Please ensure that all shipping information is accurate at checkout. Incorrect addresses may lead to delivery issues, return-to-sender fees, or restocking delays. If you realize there is an error, contact us immediatelyafter placing your order.

8. Questions?

For questions related to your shipment, expedited services, or tracking issues, please contact us at: 📧 support@purelyresearchpeptides.com

We appreciate your trust and work diligently to ensure your order arrives promptly and securely.

© 2025 Purely Research Peptides LLC. All rights reserved.

Disclaimer

All products sold by Purely Research Peptides are intended strictly for laboratory research and analytical purposes. These materials are not intended for human or animal use, and are not approved for any therapeutic, diagnostic, or medical application. Purely Research Peptides does not provide instructions or guidance regarding preparation, reconstitution, administration, or dosage. No product sold is classified as a drug, dietary supplement, or medical device under federal law. All items are labeled "For Research Use Only – Not for Human or Animal Use" in accordance with 21 CFR 809.10(c). Any misuse or unauthorized application is strictly prohibited and may violate applicable laws.